GL Ford Consulting

The phone rang and a manager I had previously worked with was on the line with a familiar dilemma.  “Hi Gary,” she said, “I’ve got a situation that I need your help with.  I have a brand new employee who is technically strong, but she’s not fitting in here.  Here’s what’s happening.  She dresses far too casually for this organization’s culture, and she frequently listens to her iPod so loud that she doesn’t hear her own phone ringing.  My director has noticed and he has instructed me to send an e-mail to the whole team reminding them of the importance of demonstrating professional behavior at all times.  He doesn’t want me to talk to her directly for fear of demotivating a new employee with expertise that we need.  What do you think I should do?” Read Full Post

I’m excited to announce the launch of the new website for GLFord Consulting.  Along with the general overview of my services, I will also be using this space to post articles and news stories. The articles will reflect my ongoing experience and current thinking about: building high-performing teams, management/leadership development, and resolving workplace conflict   I’ll also be posting news stories relating to work I’m doing in the realm of training, offsite facilitation, and mediation.  Thanks for visiting the site! Read Full Post