News & Articles - skill building
Strengths and Overused Strengths: Public Workshop on October 1
Successful people tent to believe they are successful because of 100% of what they do. What’s closer to the truth is that the are successful due to 90% of what the do and in spite of 10% of what they do. For personal growth, we sometimes need an objective mirror. My public workshop on October 1st will help you with the following:
Become a Conflict Coach: Public Workshop on September 23
The American Management Association estimates that managers spend 25% of their time dealing with employee conflict. Want some of that time back? My public workshop on September 23rd will help you with the following:
Powerful Conversations in Difficult Situations: Public Workshop on August 28
Want to learn how keep co-workers from pushing your buttons? Have an employee whose effectivess gets short-circuited at the first sign of conflict? My public workshop on August 28th will help you with the following:
Direct Feedback and the Sucker’s Choice
The phone rang and a manager I had previously worked with was on the line with a familiar dilemma. “Hi Gary,” she said, “I’ve got a situation that I need your help with. I have a brand new employee who is technically strong, but she’s not fitting in here. Here’s what’s happening. She dresses far too casually for this organization’s culture, and she frequently listens to her iPod so loud that she doesn’t hear her own phone ringing. My director has noticed and he has instructed me to send an e-mail to the whole team reminding them of the importance of demonstrating professional behavior at all times. He doesn’t want me to talk to her directly for fear of demotivating a new employee with expertise that we need. What do you think I should do?”
Welcome
I’m excited to announce the launch of the new website for GLFord Consulting. Along with the general overview of my services, I will also be using this space to post articles and news stories. The articles will reflect my ongoing experience and current thinking about: building high-performing teams, management/leadership development, and resolving workplace conflict I’ll also be posting news stories relating to work I’m doing in the realm of training, offsite facilitation, and mediation. Thanks for visiting the site!
